Putting people first with trusted care, personal support
and a passion for better outcomes.
About Us
We provide specialist Case Management services across the UK for individuals who have sustained serious or catastrophic injuries.
We offer Case Management services across the UK for individuals with serious or catastrophic injuries.
By collaborating with solicitors, insurers, and healthcare providers, we design tailored rehabilitation pathways to enhance clients’ control, independence, and quality of life.
Our experienced team, guided by clinical leads, is dedicated to delivering optimal outcomes. We customise care support, working with agency or direct care teams to maintain high standards, in line with CQC and IRCM frameworks. Our commitment to quality is evident from initial enquiries to discharge, with emphasis on transparency and regular reporting.
We have been recognised for excellence as the CMSUK Case Management Company of the Year.
Laura Collins
Clinical Lead
Our Vision
People are at the forefront of what we do, and we are committed to helping every person instructed to our service achieve meaningful progress in their rehabilitation and quality of life, no matter the complexity of their needs.
Our Commitment to Quality
From the very beginning, our model emphasises quality. From the initial enquiry to referral, case management, and eventual discharge, you can expect high standards maintained throughout. Internally, we ensure quality through clinical supervision, peer support, and structured development for all Case Managers.
CQC and IRCM
We are registered with CQC and operate within their framework to guarantee that our case management standards align with the commission’s expectations. The regulations, along with the domains established by the IRCM, guide our own case manager competency standards.
Our Care and Support Team
Acknowledging that each situation demands varying levels of support, our highly skilled care and support team collaborates with agency or directly employed care teams to ensure that standards are upheld to the highest possible level.
Our Rehab Coordinators and Medical Records Team
The internal operations team focuses on collaboration and innovation, providing a cost-effective service that enables case managers to prioritize outstanding client care. This includes tasks such as securing hard-to-get NHS appointments, arranging private healthcare, and gathering clinic documents.
Our Business Development Team
Our Business Development Team is available to manage incoming enquiries and referrals. They work closely with the clinical team to ensure that all enquiries receive careful attention, allowing for the appropriate case managers to be assigned to each case.
Our Case Managers
Our team of case managers possesses extensive clinical experience and a shared dedication to achieving the best outcomes for our clients. They receive guidance from our clinical leads, who provide oversight for their case management work, supported additionally by our medical records and rehabilitation coordinators.
Careers
If you’re ready to contribute to meaningful rehabilitation outcomes and grow within a respected, forward-thinking organisation, we’d love to hear from you.
Testimonials
The success of our work is measured not only in clinical outcomes, but in the confidence, progress and independence we help restore.