Helping clients rebuild their lives after catastrophic injury,
one milestone at a time.
We are a friendly, independent team made up of experienced healthcare professionals. Since 2010, we’ve helped people with serious, life-changing injuries through Immediate Needs Assessments (INA) and ongoing case management.
Our goal is simple. To help people get the right care and rehab, at the right time, so they can move forward with their lives.
Claudette Joint
Clinical Lead
Julie Gardener
Occupational Therapist
Providing a personalised approach to rehabilitation.
Every client is different. That’s why we assess all personal injury cases to decipher the client’s readiness for rehab, collaborate with a range of services and create a plan that adapts to each person’s needs, ensuring the best possible outcome.
Collaboration is at the heart of what we do.
We work closely with a wide network of healthcare providers across the UK including the NHS, statutory bodies and private specialists to ensure clients receive the most appropriate and timely support.
In addition, we collaborate with personal injury solicitors and insurers nationwide providing clear, clinically reasoned reports that support the rehabilitation and claims process.
These partnerships allow us to deliver a truly joined-up, client-centred approach to recovery.
Daniella Souris
Occupational Therapist
Emma Hicks
Occupational Therapist
We will always be independent and client-focused.
We offer client-focused support built on trust, transparency and professional integrity.
Our experienced team approaches every case with empathy, clinical expertise and a holistic mindset, ensuring each client receives the care, coordination and advocacy they need to move forward with confidence and clarity.
We assess how personal injuries have affected all areas of the client’s life to identify the best path forward for them and their recovery.
Our In Reach service is designed to bridge the gap between inpatient care and life at home, providing tailored support to ensure a smooth transition back into everyday living.
We coordinate rehabilitation and care services, working closely with the NHS and private providers ensuring every client receives a tailored approach.
Our experienced case managers are ready to offer client centred support and advocacy.
““Thank you for all the support, care and kindness you have shown me throughout my rehabilitation. I truly appreciate everything you have done for me. Your professionalism, patience and encouragement have helped me through a very difficult time, and I am very grateful for your support.”
“Having Louise as our case manger has been a godsend. She has supported the whole family and we know that she is always at the end of the phone or email when we need her. She is very proactive in Allan’s care, always striving to find ways to improve his quality of life and bring in experts from from several fields.
Louise has regularly attended appointments with us and asked questions that we would not think to ask.
We are so grateful to Louise and could not ask for a better case manager.”
“[Louise Sims was] Absolutely amazing completely understood me and was calm and patient also set me up with a great physio therapist and since then I have only been getting stronger. Helped a lot with advice on when I should return and how I can get extra help if it is needed.”
“[Julie Taylor was] polite, courteous, professional and a pleasure to deal with.”
“Rachel Bussell was amazing during my time working with her. She was easy to talk to, understood all my concern and acted on them as quickly as possible. She was a great help so thank you very much”
We are rated “GOOD” by CQC.
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