“Catherine [Williams] has built a great rapport with our client and is doing everything she can within the scope of the Rehabilitations Code, with a challenging insurer.”
Bridging the gap between hospital care and home recovery.
In Reach
Bridging the Gap: Seamless Transitions from Hospital to Home.
We know that recovery begins before a client leaves the hospital. Our In Reach service bridges the gap between inpatient care and home life, engaging clients early to coordinate the support needed for a smooth, effective rehabilitation journey.
Early intervention helps our case managers build rapport with clients, ensuring a seamless transition home by identifying care gaps and establishing necessary services, equipment, and interventions from the start.
Our Case Managers collaborate closely with hospital staff, therapy teams, and discharge planners to create a cohesive rehabilitation plan. This team effort ensures that clients’ medical, physical, and emotional needs are thoroughly understood and addressed, fostering shared goals between inpatient and community teams for consistent, high-quality support throughout recovery.
Matt Mcclean
Nurse
Our In Reach service is tailored for individuals
recovering from serious or catastrophic injuries
who are still receiving inpatient care.
The service is used by legal professionals, insurers and families looking to ensure that post-discharge rehabilitation starts without delay. This client-focused model ensures timely, coordinated care, eliminating delays, confusion and missed opportunities.
Benefits of our In Reach Service include:
We’re here to simplify the process, whether you need guidance now or are planning for the future.
Real feedback from those who trust
our In Reach service.
“Cathy Lambert and her team have provided excellent support to our client with his best interests always at the forefront of their services.”
“Client very happy, great communication and support. Very detailed reports and recommendations”